Customer Login
Aicent, Inc is a proud member and recipient of the following industry associations and awards.
Customer Service
Aicent's world-class customer service team is fully committed to delivering exceptional support around the clock to ensure total customer satisfaction. Aicent's local and regional 24x7 NOC network operation and customer service ensures premium service quality and timely troubleshooting.
Customer Login
Aicent Resource Center (ARC) is an online portal that gives our global customers access to valuable customer-specific reports. Please login here to access your reports.
Customer Support Contact Information
| 24x7 Helpdesk, Fault Management and NOC Support | ||
| Country | Phone Support | Email Support |
| USA and Canada | +1 (877) 919-8680 | noc@aicent.com |
| Americas | +1 (408) 324-1316 | |
| China | +86 (10) 8391-3179 | |
| Indonesia | +62 (21) 3662-9388 | |
| European and APAC: UIFN* | +800-24Aicent (+800-2424-2368) | |
| *Notes | ||
| Oceania | Australia, New Zealand | |
| Asia | Hong Kong, Japan, Malaysia, Philippines, S. Korea, Singapore, Taiwan, Thailand |
|
| European | Austria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Russia, Slovakia, Spain, Sweden, Switzerland, UK |
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| Africa | S. Africa | |